J.Benzal gladly accepts returns and exchanges made within 60 days of purchase by mail or to the J.Benzal store. Shipping and handling fees are not refundable. You will need to pay for return shipping, but J.Benzal will ship any new exchanged merchandise free of charge.
SHIPPING & HANDLING
|Delivery Method||$||Delivery Time (after credit authorization and verification)|
|Standard||$8.00||5 - 7 Business Days|
|Second Day||$15.00||2 Business Days|
|Overnight||$21.00||1 Business Day|
• For consumer protection, all orders are subject for review, including credit card authorization and verification. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated.
• Gift cards are shipped separately from merchandise items.
• Shipping and handling charges are not refundable.
• All shipping charges include order processing, item selection, packaging and transportation of items.
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States, Territories and P.O. boxes in Alaska and Hawaii. Please allow up to 14 business days for shipments to A.P.O. and F.P.O. addresses. There is no shipping & handling charge for Gift Cards delivered via Standard Delivery.
Orders must be made before 2:00 p.m. EST to guarantee that your order is processed same day. For consumer protection, all orders are subject for review, including credit card authorization and verification. As a result on occasion there may be a slight delay in order processing; your patience is greatly appreciated. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays.
Expedited delivery methods are not available for PO Boxes or APO/FPO addresses.
Please contact us first at firstname.lastname@example.org to arrange shipments.